2020 – 2022
Built Reddit's most widely-adopted new product of the era, from a one-quarter MVP to hundreds of millions of users
Reddit had no identity layer. Users were anonymous, engagement was transactional, and there was no mechanism for self-expression, digital ownership, or the kind of emotional investment that drives long-term retention.
Pitched executive leadership on a digital avatar system and scoped the MVP to a single quarter: small enough to move fast, big enough to validate. The MVP generated extraordinary community excitement: Reddit users had been craving a way to give themselves a "face" on a platform that had never offered one.
- Scaled Avatars to hundreds of millions of users, one of Reddit's most broadly adopted consumer products
- Frequently cited as a top retention driver for Reddit Premium
- Among the highest per-session engagement rates on the platform
“The key unlock wasn't features. It was identity hunger. Reddit users had been anonymous for 15 years. The moment we gave them a face, they couldn't stop designing it.”